Society

Respect for Human Rights

Respect for Human Rights > Human Rights Policy

Basic Philosophy

We are aware that a wide range of people are affected by the business activities of our Group, including not only employees of our Group but also employees in the supply chain and local residents. We are committed to respecting human rights through the establishment of a mechanism to identify, assess, prevent, mitigate, and remedy negative impacts of our business activities on human rights.

Overview of human rights initiatives

Promotion System

Since human rights issues are wide-ranging, they are addressed by various departments, such as the Human Resources Dept., Procurement Dept., Risk Management & Compliance Dept., and Environment & Safety Management Dept., depending on the issue. The progress of work and problems are checked by each department and each relevant specialized committee.
In addition, in response to the recent global trend toward legislation on business and human rights, we established a Human Rights Working Group in FY2022 to evolve our Group’s human rights initiatives into ones that meet global standards, and the Working Group has begun deliberations.
All initiatives for respect for human rights are supervised by the CSR and Sustainability Committee.

Formulation and Publication of Human Rights Policy

We established the Human Rights Policy in 2020 as part of the CSR Basic Policy. Subsequently, we revised the Human Rights Policy in January 2023 in response to the increasing importance of and expectations for corporate human rights initiatives and the increasing need for companies to promote human rights not only within our Group but throughout the entire value chain.

In making revisions, the Human Rights Working Group, with the advice of external experts in the field of human rights, prepared a draft revision, taking into consideration our Group’s issues, human rights risks, global standards, etc. The draft was then reviewed by the CSR and Sustainability Committee and approved by the Board of Directors.

<Process of revision of the Human Rights Policy>

Human Rights Due Diligence

We are working to identify, assess, prevent and mitigate human rights risks related to the business operations of our Group.
In identifying human rights risks, we organized the Group’s major value chains and related stakeholders and extracted commonly assumed human rights risks for each value chain. We then organized the Group’s human rights risks by referring to reports from international organizations, media databases, and other surveys, as well as benchmarks from other companies. We then conducted a simplified human rights impact assessment and mapped them and identified priority human rights risks.

Identified Priority Human Rights Risks

Our Group Supply Chain
  • Inadequate occupational health and safety
  • Long working hours
  • All discrimination based on race, sex (women / men), gender, sexual orientation, gender identity, ethnicity, nationality, disability, religion, etc.
  • Malfunction of complaint handling mechanism
  • Conflict minerals
  • Forced labor
  • Child labour
  • Health damage to local residents due to environmental pollution
  • Inadequate occupational health and safety
  • Long working hours
  • All discrimination based on race, sex (women / men), gender, sexual orientation, gender identity, ethnicity, nationality, disability, religion, etc.
  • Malfunction of complaint handling mechanism
  • Violation of indigenous peoples' rights

Based on these results, we are now promoting human rights due diligence initiatives depends on risk assessments, primarily within our group and supply chain.
We also recognize that the human rights risks we have identified may change depending on social conditions, the progress of our group's business, the development of new business relations, etc.
In order to increase the effectiveness of our efforts, we will conduct periodic reviews of the risk mapping.

【Our Group】

We conduct compliance awareness surveys of employees and human rights and labor surveys of Group companies to identify human rights violations and potential human rights risks.

  • Compliance awareness survey for employees
    A compliance awareness survey is conducted for all Group employees in Japan to identify risks related to compliance (including harassment), the level of awareness and understanding, and the status of the organization, etc. The survey includes an open-ended section that allows respondents to anonymously write their opinions about compliance. Issues and potential human rights risks identified through the surveys are reported to heads of respective divisions to prevent them and make improvements.
  • Human rights and labor survey for Group companies
    We also conduct annual surveys on our group companies about human rights and labor issues to check for potential human rights risks.

【Supply Chain】

To promote CSR and sustainability efforts throughout our supply chain, we issued the CSR and Sustainability Procurement Guidelines, which have been deployed to suppliers. The guidelines include compliance matters related to human rights, including labor, safety, and health.
To monitor the status of implementation by suppliers, we conduct surveys every two years using a check list and provide feedback on the results. For suppliers that require follow-up activities, we visit them to check the situation. We also provide support as appropriate when improvements are needed.

Our Group Compliance Awareness Survey
  • Conducted in Japan once every two years
  • In FY2022, the focus was placed on follow-up of the FY2021 survey results.
  • In FY2023, questions related to human rights are planned to be reinforced.
Human Rights and Labor Survey
  • Conducted every year.
  • In FY2022, questions related to human rights were reinforced.
  • Interviews are conducted with Group companies with foreign technical interns.
Supply Chain Survey using the CSR and Sustainable Procurement Guidelines check sheet
  • Conducted once every two years.
  • In FY2022, a survey was conducted on some suppliers using a questionnaire sheet containing only questions about human rights.
  • In FY2023, questions related to human rights are planned to be reinforced.

Complaint Handling Mechanism

We have contact points in place to accept opinions, questions, requests, etc. from stakeholders, including customers, suppliers, and employees.
Reports and consultation requests related to human rights from suppliers and employees are accepted by contact points for the whistle-blowing system.
For consultations and reports we receive, we investigate the facts with utmost care to ensure that the person who reports or consults is not identified or does not feel uneasy, and if any problem is identified, we deal with it promptly. In addition, we prohibit disadvantageous treatment of persons for reasons of having reported or consulted. We also confirm with the persons whether they are treated disadvantageously.

【Japan】

  • Contact points for the Corporate Ethics Helpline (a whistle-blowing system) are in place internally and externally.
  • External contact points offer consultation services and accept reports outside working hours and on holidays. Consultation requests are also accepted anonymously.
  • The helpline is available for suppliers and our group employees.

【Outside Japan】

  • Respective group companies have contact points for whistle-blowing.

Dialogue with Stakeholders

We hold regular labor-management meetings with the labor union, which represents employees, to discuss working hour management and work styles. For our suppliers, we receive consultations through the consultation desks, etc., and we sincerely listen to their problems and concerns and discuss with them to help them solve problems and improve the situation while deepening mutual understanding.
In addition, we hold roundtable meetings with representatives of residents living near our plants to exchange opinions on various matters, including whether there are any issues that could threaten their living environment.

Raising Awareness of Human Rights

We distribute the Compliance Guidebook to employees at our group.
The Compliance Guidebook is a booklet that compiles corporate and social rules. It is used to check correct action to be taken as a member of the Niterra Group when it is difficult to make judgments. This guidebook also stipulates compliance matters related to human rights, including respect for human rights and prohibition of various types of harassment (e.g., harassment related to pregnancy, childbirth, childcare leave and long-term care leave, bullying, and mobbing, as well as sexual harassment, including that directed against people of the same gender and in relation to sexual orientation or identity). The guidebook is also used in daily awareness-raising activities, such as read-through at the workplace.
In human rights training for all employees, employees watch a video on the necessity of respect for human rights and the Group’s human rights policy, and they take a check test to confirm their level of understanding. In addition, we also hold human rights seminars for management to provide them with the opportunity to consider global trends, business and human rights, etc. We are working to raise awareness of human rights among management and employees through increased education and information provision.
We have been recently increasing opportunities to raise awareness about gender equality and LGBT-related issues through our human-rights-related training and e-mail newsletters. We are also monitoring racial problems around the world.

Showing Support to the “My Declaration of Human Rights” Project under the Auspices of the Ministry of Justice

In July 2021, we publicized “My Declaration of Human Rights” to show support for the “My Declaration of Human Rights” project promoted by the Ministry of Justice.

President Kawai holding a declaration card
“My Declaration of Human Rights”
NGK SPARK PLUG CO., LTD.