We disclose information in compliance with the law and also disclose information promptly via the media and at our website.
We hold an annual Ordinary General Shareholders' meeting in June every year.
We send out the notice of convocation for our Ordinary General Shareholders’ Meeting even earlier than the legal deadline so that shareholders can give adequate consideration to the reports and resolutions. Additionally, we try to carry out earlier disclosure by releasing the information on the company website before sending out of the notice. We also translate part of the notice of convocation into English for overseas shareholders and post it on the company website in parallel with the Japanese version.
Furthermore, we are striving to create a suitable environment for the exercise of shareholders’ rights, including making it possible to exercise rights from a PC or a mobile phone in addition to the exercise of rights in writing. Also, the meeting was later posted on this website for a certain period of time.
We hold various dialogues with internal and external institutional investors and analysts in a variety of formats. These include quarterly financial results briefings, conference calls, individual interviews, and individual teleconferences, to explain our financial and non-financial situations in detail, in order to gain an accurate understanding of our situation.
We host a technology orientation for investors and analysts to gain a deeper understanding of our technologies. We also invite them to see the actual manufacturing process.
We hold ESG briefings for institutional investors to inform them of the Group's sustainability management, and explain the results of our ESG activities and future direction.
We hold online briefings for investors, and strive to provide the information that investors are looking for in an easy-to-understand manner.
We offer information meaningful to customers at our website and through exhibitions so that they can purchase and use our products and services with peace of mind.
“NGK SPARK PLUGS / NTK TECHNICAL CERAMICS Products” is a website that disseminates detailed information about our products including NGK spark plugs. Customers can also search for the part number that matches their vehicle and model. The website also features information on motor sports, primarily teams supported by Niterra as well as upcoming exhibitions and events.
In addition, we have set up official accounts on Facebook, Instagram, LinkedIn, and other social networking services to further inform more customers of our Group.
We make sure to have PR booths at exhibits and motor sports events.
These provide valuable opportunities that allow us to meet with customers and explain our products and technologies directly, and we also use these opportunities to identify constantly evolving needs.
We make it a rule that any product defect we have detected and found to possibly cause harm to customers be immediately announced to the public through our websites, newspapers, trade journals and other media as appropriate and that we simultaneously implement countermeasures against such defects to protect all users.
We are working to build relationships of trust with suppliers as their sound partner and achieve growth together. To this end we conduct activities across the supply chain, such as holding briefing sessions on our corporate policies.
We hold a corporate policy conference with our main suppliers, offering them an opportunity to deepen their understanding of the present situation of our company and our goals. We introduce our business results, the company’s policy, and the policies of each department which are based on the basic policy, procurement policy and initiatives, and request implementation to enhance quality and promote CSR and Sustainability initiatives.
We respect the local culture and customs at each of our bases located across the world and work for smooth communication with local communities. We also participate in various social contribution activities to help create a comfortable society as a corporate citizen.
We host environmental meetings with local residents as a venue for communication. At these meetings, we explain our daily environmental activities as well as hear opinions and comments from participants on how we can further improve things.
We regularly hold clean-up activities in the areas near the offices to preserve the local environment. We also continue to participate in beautifying activities hosted by local municipalities, etc.
We hold dialogues and joint events with NPOs to promote sustainability initiatives.
In addition to providing information through various information disclosures and internal PR, we also conduct two-way communication through various surveys, such as employee awareness surveys, and dialogues with labor unions.
Every year, we conduct an employee Satisfaction survey. The results, along with company averages for each item, are fed back to each workplace to promote understanding of issues and workplace improvements at each workplace.
We hold regular labor-management meetings with the labor union.